Maxwell Maltz, American surgeon, author of "Psycho-Cybernetics"
The uneven return to office and reversal of the migration-fueled housing market are redefining urban and suburban landscapes while tourism steadily rebounds across all segments.
of U.S. job holders work remote at least part time
decline in existing home sales since 2020 peak
of Americans plan to travel more in 2023
Physical vs economic occupancy
Office is the new retail
Remote work is the new retirement
Blurred lifestyles
Housing highs and lows stabilize in 2H 2023
Magnet markets in secondary and tertiary markets
COVID-19 migrants drive future of urban core
Rentership rising
"Bleisure" - blending of work and personal
Group, business and midweek recovering
New forms of travel - wellness, medical
Domestic and international ambitions
Source: McKinsey, Bloomberg, Finances Online, Seeking Alpha, Forbes Advisor
Source: Madison Marquette Retail Services, Datex Property Solutions
Intrinsic to success and growth
Technology to meet customers
Conversational commerce
Next Gen AI, ML, automation, headless commerce
Addressing cost and inventory pressures
Combatting crime and fraud as a service
Elimination of free or subsidized returns to boost profitability
Improve loyalty to drive CVR, AOV, LTV
Inevitable unification of in-store and online
RMN - conversation vs revenue
Flexible store footprints and formats
Combatting retail theft and crime surges
Source: Forrester, NRF
Source: EY, Converged by Propel, Supply Management
Source: Coresight Research, BDO, UBS
Source: WGSN, VentureBeat, Steve Dennis, Microsoft